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Mattel Address
Mattel Address
Do you have to be 18 to contact mattel customer service?
I need a replacement part, for a monster high doll, who’s hand fell off and if long gone. They don’t sell replacement parts, I think because they are fairy new. They should, because the hands and arms come off. I heard a few people say they called and everything went fine, but they were over 18.
The hours are 9-6, and my mom leaves before nine and gets back around 6. So, how do I call? Will they care that I’m not 18? Can I email them instead (on my moms account with her permission) or just call? Will they ask if I’m 18? How could they even tell? What do they ask for (credit card, address) and anything else?
it doesn’t matter how old you are. just be polite and they’ll help u out
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